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NECO Office practice.              (2020/2021)



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(i) Filing helps in increasing efficiency of office because filing helps in providing records in required time to make quick decisions
(ii) Filing helps in protection of important documents from fire, dust, insects, theft and mishandling.
(iii) Filing helps in documentation of proof and legal evidence in the time of disputes
(iv) Filing helps in providing legal proofs to fulfill legal formalities
(v) Filing helps in handling customers and correspondence carefully to maintain the goodwill of the office.
(vi) Previous records are base of past records, and they are used as an immediate reference.
(vii) Filing helps in formulation of future planning and taking feedback.


(i)Suitable Title.
(ii)Promptness. …
(iii)Comparability. …
(iv)Consistency. …
(v)Precise and Accurate.
(vi)Relevant Information.
(vii)Presented to Required Person or Group or Department.


(i) Increased Collaboration. …
(ii)More Relationship-Building Interactions. …
(iii)Reduced Construction Costs.

(i) fewer interruptions and reducing the surrounding noise.
(ii) Privacy:employees can enjoy complete privacy, take a phone call, conduct meetings.
(iii) closed offices often offer a larger work area

(i) cash


An office is generally a building, room or other area where an organization’s employees perform administrative work in order to support and realize objects and goals of the organization.

(i)Decision making: If you work as a clerical officer, you’ll need to prioritize tasks and sometimes make decisions for your employer.

(ii) Good With People: Secretaries and administrative assistants are often the very first people you see when you enter a large office.

(iii) Writing skills. Written communication is a key skill of clerical officers who must respond to emails, draft memos and communicate with managers, employees and customers.

(iv)They must be confidential and trustworthy, with an aim of constantly protecting and preserving the company’s vital information.

(v)They must be punctual and regular to work at all times.

(vi)They must always appear neat, presentable and with a good sense of dressing.

(i)Formulation of Policies
(ii)Drafting of Bills
(iii)Implementation of government policies
(iv)Preparation of annual estimates and budgets
(v)Keeping government records and property
(vi)Collection of revenue

*Pick any four*

(i)Formulation of Policies:
The senior administrative and technical civil service help to formulate the policies and programmes of the government. These are presented to the ministers and commissioners for consideration and final decisions.

(ii)Drafting of Bills:
Experts in the civil service, especially lawyers, assist the government in the drafting of bills which eventually become laws.

(iii)Implementation of government policies:
The top civil service coordinate and supervise their subordinates to ensure the smooth execution of the policies and programmes of government. This ensures the provision of amenities to improve the health, education, social and general life of their people.

(iv)Preparation of annual estimates and budgets:
The civil service draft and prepare the annual budget and estimates of government ministries, departments and corporations.

(v)Keeping government records and property:
Civil servants gather and supply very useful information on which government policies and programmes are based. They keep and preserve government property.

(vi)Collection of revenue:
The civil service assists the government to generate funds through the collection of taxes paid by citizens and corporate organizations, fines from the courts and duties paid by exporters and importers. This revenue enables the government to achieve its goals and objectives.


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Consensus decision-making or consensus politics refers to group decision-making processes in which participants develop and decide on proposals with the aim, or requirement, of acceptance by all.

i Register
ii Date Stamp
iii Steel Cabinet
iv Filing Cabinet


(Pick four)
(i)It saves time in communication.
(ii)It is quick in obtaining feedback once delivered.
(iii)It provides complete of communication delivered and there is chance to make it more clear in case of doubts in interpretation of words or ideas.
(iv)It is more reliable method of communication.
(v)It is flexible and effective for all.
(vi)It is powerful means of persuation and control.

(i)Emotions are visible and hence leads to trouble in certain cases.
(ii)It has no legal validity and hence will lead to problems in certain situations.
(iii)It does not provide permanent record unless it is recorded with modern means of storage.
(iv)It has issues when communicating with distant people.
(v)It is difficult for certain people to understand speech due to various speech tones used in verbal communication.


(vi)Library Catalog.

(i) Newspaper: Provides very current information about events, people, or places at the time they are published

(ii) Books: Cover virtually any topic, fact or fiction

(iii) Magazine: Include articles on diverse topics of popular interest and current events

(iv) internet : It carries together various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

(v)Database: Databases provide access to a wealth of useful research materials from academic journals, newspapers, and magazines

(vi)Multiple uses.

(i) Office Circulation: Make sure there is adequate ventilation around the office equipment to keep it from overheating, which can cause paper jams, poor quality prints, and reduce the equipment’s useful life.

(ii) Avoid Extra Heat: On a similar note, avoid using space heaters near the equipment since they too can cause overheating or melt any plastic on the office equipment.

(iii) Tidy Up: Frequently wipe down surfaces of the office equipment to eliminate dust and dirt from getting inside. Equipment attracts dust like a magnet and the fans used to keep the equipment from overheating constantly suck in dust, pollen, lint, and dirt particles, which can build up over time.

(iv) Don’t Cover Parts: Do not place cords or cables under rugs or floor coverings because they can become frayed or damaged.

(v)Don’t Pull & Tug: Never pull plugs out of outlets by the cord because the cord can become frayed or damaged


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